- Virus & Spyware Removal
Remove all viruses, spyware, malware and rootkits on the computer.
Apply system tweaks and modifications.
Perform operating system critical updates
Test operating system for proper functionality
- Security and Performance
Install antivirus and antispyware software with current definitions and application updates.
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
- Wireless Networking
Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others.
Configure internet, including ISP (internet service provider)
- Computer Tune-Up
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation.
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
- Computer Set-up
Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers.
- Email
Configure your existing active email account(s) to computer(s) or mobile phone(s)
Must have all necessary passwords available
Working high speed internet connection required
Troubleshoot an existing email account(s)
Install, repair, configure and update the e-mail client(s)
- Printer Help
Setup and configuration of your new printer - USB wireled network or wireless printers or troubleshoot existing printers
Resolution of your printer issue to get it printing properly again. Explain and answer any questions you have about printer features and functions
- Backup
Transfer your existing data from old computer to your new computer or other media
Install and configure online data backup (Optional)
Install and configure Backup software to create a backup and schedule that fits your needs.
Create initial backup
Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer
- Software Install
Determine computer compatibility for, install/repair and configure provided software(s)
Perform necessary software(s) updates
Create desktop, start menu and quick launch bar access shortcuts
- Hardware Install
Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner, NAS, SAS
Install any included software(s) or third party software(s) that is necessary for functionality on your computer(s)